Once the new energy retail contract is in place, your energy data is sent automatically to our it systems, should your retailer not provide this link your enegry bills are scanned and redirected to our paperless office for storage. Bills will only be delayed by ONE day. We store the bills in order to carry out billing checks to verify rates and charges. Your energy bills are available 24/7 via our Smartview® on-line portal found at www.eutility.com.au